Contact Us


1020 W Olive Ave, Burbank, CA 91506

Important Numbers


Toll Free    

Lost/Stolen Debit Card (After Hours)

Lost/Stolen Credit Card (After Hours)

Fraud Department Debit Card   

Fraud Department Credit Card 

(818) 238-2950

(888) 300-4900

(888) 241-2510

(866) 604-0381

(888) 241-2440

(855) 961-1602


This email if for general inquires only. Please do not include personal or account specific information such as account or debit card number, social security number, etc.

To send a secure message, please login to Media City Credit Union online banking, and click on the “Messages” envelope.

Lobby Hours

Monday, Tuesday, & Thursday



9:00am to 4:00pm

10:00am to 4:00pm

9:00am to 5:00pm

Supervisory Committee

If you have any concerns that deal with integrity, accounting, internal controls or other auditing matters, please contact us at:

Media City Credit Union
Attn: Supervisory Committee
1020 W Olive Ave
Burbank, CA 91506